1. Dial 611 to make sure your phone is unlocked 2. From 611 also get your ACCOUNT NUMBER and TRANSFER PIN 3. Check your IMEI number (Dial *#06# to get your IMEI number) 4. Completely fill out the form below. Need help? Call 800 931 1445
Locked or unlocked *
Android: press settings, connections, mobile networks, network operators, if toggle is locked then your phone is locked.
iPhone: press settings, scroll down to general, press about, scroll down to bottom to carrier lock. If unlocked no sim restrictions.